As I mentioned in the previous post, I’m working towards my Chartership and it’s now well underway! Allez! as we say in cycling!
I’ve just started to look at writing my reflective statement and, oh boy, this is going to be a toughie! My mentor has suggested that I look at portfolios on the VLE, but I havent quite got that far…I’m still in denial, I think!
However, as well as my blog, which is a great place to organise my thoughts (and espouse on topics that I am interested in/have a vague knowledge of/get right up my nose!) I’ve started keeping a reflective ‘diary’, in the form of some word documents in a folder. Not the best way of organising my material so I am going to do a bit of digging around to find out if there is a better way to do this! I work with a few folk who are really into Web 2.0 and, while I’m no Luddite myself (wouldn’t be doing this if I was!), they have their fingers more on the pulse than me…
This week has also seen me putting together my presentation for the CILIP Changes to Chartership event, at Edge Hill University, that I have been asked to speak at! First time I’ve been head-hunted for a particular event and I feel incredibly privileged and grateful to be doing it. I was suggested by one of our senior managers as a speaker as I initially looked at Chartering under the old regs and, for reasons unknown, never got off the ground with it. So, I’m going to speak a bit about me, why I’m doing it and the things I like/dislike about the Chartership process. My presentation is still a work in progress but, when I’ve done it, I will use it as an opportunity for reflection on how the event went. I’ll publish the presentation at that point, but it wont be surprising that there’s a little narrative running through it (guess, I dare you!).
So, reflective writing…at the minute, my writing is confined to specific instances, rather than a holistic reflection of my role/development etc…I’ve had a few ‘learning experiences’ recently and have been noting these down as instances to reflect on.
Recently I had one student, not from our Uni, being incredibly rude to me, even though I wasn’t in the wrong. When I offered to pass her on to a colleague who would tell her exactly the same thing I had, she hung up on me and didn’t call back. It’s the old library adage; users will ask many times of different staff members the same question in the hope that someone will tell them what they want to hear rather than the truth!
My learning I’ve taken from the above? I wont bother arguing the toss with someone in future who isn’t willing to listen, I will just offer to pass straight over to another colleague or to the duty manager to reinforce the message to the user!
So, off now to do some investigating into reflective organisation. I’m now going across the office to bug our resident Web 2.0 expert! Watch this space…