The Intelligent Library – some thoughts and reflections on AI and the future Library

 

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(Image of Radcliffe Camera, on a wall in Oxford. Copyright Karen Dolman, 2018).

Recently, at home, we signed up for the Hive system for our heating. As part of the deal, we now have an ‘Alexa’ device, which has been a bit of an eye-opener for us both. My partner is very techy, but not very digital, and I’ve had to have a few ‘Librarian’ moments with him in terms of using it correctly (for example, he asked her to ‘play Peatbog Faeries’ and she didn’t understand. I asked her to ‘play music by the Peatbog Faeries’ and she understood, rewarding us with some very good tracks!).

So, this little issue made me think about how this technology will impact on how we teach students and also how it will impact on how they access information – we already have issues when trying to explain how to use key terms and words; how much more difficult will this be when we have to try to explain how to get the best from an AI system? As Librarians, we are used to the language of key terms, concepts, controlled vocabulary and, in Health and Medicine, MeSH Headings. However, this is something that not everyone will understand or develop and this leads me to wonder how we can develop these skills to make sure our students, and the populace at large, are accessing correct, relevant and appropriate information?

I saw a conference advertised a while ago, at which one of the presentations was ‘Skills for the future academic library‘. I couldn’t attend due to staffing demands, but my manager went and said this was a very interesting presentation. I immediately followed up with this and realised that, apart from being a future consideration, AI in libraries is already here. The presentation highlights that such systems as ‘Deakin Genie’, ‘Revision Assistant (Turnitin)’ and chatbots are already in use and becoming accepted as a way of communicating and disseminating information.

At Hallam, we don’t have any automated systems as yet, but we have recently introduced a new portal, MyHallam, which has a knowledge-base for students to search. The idea is that they should be able to find answers to their queries within this system, only coming to seek help should they not find an answer within the system. The knowledge-base will grow with enquiries that come in, and, eventually, students should find answers to all of their questions, as well as interacting with us via this portal. It’s not really AI, but I envision that we wont be long in subscribing to one of the above-mentioned systems. We already have access to an online 24 hour academic feedback service, so we are definitely moving in that direction.

Returning to the research issue: one comment is particularly telling in the presentation. A researcher points out that AI may make journal publications obsolete as a way of communicating research as, rather than subscribing to many different journals, researchers could just subscribe to a filtering service which will tailor their research strategies to personal need and the algorithms will do all the work for them. Hmmm, interesting.

For me, this begs the question: how do you know you are getting the best results? I may be being naïve here, but the elephant has to be grasped by the trunk. When I construct a research strategy and apply it to the database, I can be flexible enough to have the opportunity to do the initial scanning of articles myself, in order to eliminate any that may not be peer-reviewed or of appropriate provenance etc…I am not sure, given the rigid nature of algorithms, that a filtering service would allow this flexibility and also that it would give me the best results every time, with this in mind. A conversation with a colleague about this also raised the issue that algorithms are constructed by people and therefore could reflect the biases and opinions of those people – ie white, middle-class and male. This is another issue that I think affects the validity of such systems and which is exactly why they are unreliable in my view. People make mistakes.

Look at Facebook: it works on algorithms, the same as any other system, but at certain points it seems to get stuck in a loop – I regularly have to go in and change my settings to make it do what I want. And I only see consistently the results that I interact with, which generates more of the same results, which I interact with, and so on. Applying this to a research methodology – how can I be sure that this isn’t also happening with a filtering service? Given that, when conducting research, the idea (especially in my areas) is that we need to find as much of the body of literature that is available as possible, then select the most appropriate using screening methods and evaluation tools. How can a filtering system manage that, given these algorithmic limitations? Indeed, one of the issues raised about the use of AI in the presentation is that of accuracy and validity.

However, I also realise that a lot of these systems are ‘learning’ systems (heuristics, for example), but I still beg leave to doubt, as there are questions about whether these still will give the best results. The possibilities inherent in these systems are infinite, but I think, for me, there needs to be more evidence of their effectiveness before I subscribe wholeheartedly. We need to make sure our students (and staff!) understand the value of good research techniques, as well as the systems out there designed to help them find the appropriate resources and how to use them effectively, and their place in the research process. As a Librarian, I am all about saving the time of the user, but there is a definite ‘cutting corners’ feel to these systems that I am rather wary of. Watch this space…

Back to the original subject however, Alexa has proved to be a hit in our home, although we still can’t make her talk to the heating system…I’ll leave that to the technician in the family.

References:

Cox A, Pinfield, S & Rutter, S. (2018). Skills for the intelligent library. CILIP Briefing: Skills for the future academic library. London: CILIP

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Conference Reflections and summery fun…

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(Waiting for the keynote. Little me, top left right at the back, hand on my chin, on me tod. Larger image here. Image courtesy of HLG Conference)

This year, I have been privileged to attend not one, not even two, but THREE conferences, almost back to back. They have all been Health Library focused, and identified on last year’s PDR (Performance and Development Review – more on that in a later blog post). As this is going to be a long post, I’m going to concentrate on the first conference, which was the bi-annual Health Libraries Group conference, held this year in the lovely environs of Keele University. For the very first time in my professional career, this conferences was a stay-over, so I had the very great pleasure of honouring the Holiday Inn with my presence for one night only…and a very pleasurable stay it was.

I cant possibly go through every session in detail in this post: two full-on days of innovative practice and engaging, interactive discourse is very difficult to disseminate. So I will say that the main themes of the conference were demonstrating impact, raising awareness of libraries and librarians, their work, their problem-solving and their innovative ways of engaging service users and collecting feedback. To try to give a flavour and some reflection, I have picked out some photos from the conference (with me in them, mostly the back of my head!) and given a brief precis of the session. In no particular order…

  • HLG Conference saw the launch of the CILIP Health Hub
  • Keynote 1: Nick talked about the boundaries between study and work blurring and about the changing work and study environments: online, personalised, flipped. And about digital exclusion, the proliferation of social media, diversity and culture and about how librarians make the links between all of the above. We must change as a profession to keep abreast and ahead of these developments.
    • I am currently part of a team developing a project (to be approved) around reading for pleasure supporting wellbeing, diversity and belonging. We are looking at developing a ‘Big Read’ for Hallam. I have searched the literature to find evidence on how reading for pleasure supports these issues, to show that it has impact for our project manifesto. I got involved in this project via my work with Feeling Fiction book group, and something I have a long-standing interest in an interest in: reading for pleasure and mental health. My MA dissertation investigated the impact on literacy development by engaging in reading for pleasure – and by association, building self-confidence, promoting better education and raising aspirations, all of which help towards promoting belonging, mental wellbeing and understanding diversity.
  • Keynote 2: Dr Mark Taylor delivered a keynote on why clinicians need to use evidence-informed practice. There was a lot about communicating health decisions to patients and how this is done. Language, lenses, financial and political concerns. And fake news, misinformation and manipulated content and how we need to debunk this for the public. I thought this would go over my head but actually it made a lot of sense!
    • It’s important for me to know about how clinicians and health professionals do this, as my students learn a lot about communicating health decisions and so I can use this as further evidence of how important good quality research, and the skills needed to find it, are. I tend to also promote ‘Behind the Headlines‘ to students, as a good place to look for debunking those amazingly manipulated health headlines, such as the Telegraph reporting, ‘Middle aged drinking may reduce dementia risk, new study finds‘. Behind the Headlines debunk this in an easy to read and understandable way.
  • Playing the Communication Game! And the team behind the games. A fun-filled first session with board games aimed at transferring knowledge and skills through play. It was really difficult to do; like Pictionary but with words! My team won.
  • Listening to Jane Falconer report on quality of reporting of lit searches in systematic reviews – some very unnerving stats!
    • After doing the SCHARR training (more in another post) earlier this year, this was a good session to remind me to reinforce why reporting your search strategy is really important in health research! I now talk authoritatively (and enthusiastically!) to students about why reporting your research strategy is important to the methodology and transparency of their research, and also about meta-analysis and narrative synthesis. Before the training, I would have backed off from this, but now feel very confident in addressing these issues with students. I’ve also been previously asked to help with systematic reviews and have declined, but, as a result of the training, I would now feel confident in taking part.
  • Talking about barriers to research in Gillian’s session Dont use anecdotes, use research!’ Collaboration is what we do: barriers to research such as time, opportunity and value mean we learn from others, rather than looking for it ourselves. Librarians can help!
  • The very engaging Shirley Yearwood-Jackman speaking my language about developing evidence based practitioners! ‘Yes, you do know this, I told you in the last session!’.
    • We had a good chat after the session about how students say things like ‘I wish I’d known this in the first year’ when we see them in the first year and tell them! It’s so frustrating some times as I feel that I am either not communicating effectively, or I am just wasting my time. But I do feel very happy when it just clicks for some people and others do eventually get there.
  • Helen and I, on the left of the photo, listening to the findings of a report on the impact clinical librarians have on patient care. Helen is another friend and ex-colleague from Uni. She is a clinical librarian also, so it was good to have her views on what was being reported too. The upshot: librarians make a difference!

Full album of HLG Conference photos here Conference presentations here

This conference had a few surprises up its sleeve for me. I learned a lot of things of course, and I have taken a lot away from it. But I also met a very old friend and ex-colleague whom I haven’t seen for many years since we both worked at Walsall Mobile and Home Library ServiceDavid Laws! We managed a very quick catch up during the first session, but had a longer one a bit later on, on Facebook. The impact of this isnt just re-engaging with a friend (which was lovely in its own right): he is now Library Services Manager for the Royal Wolverhampton NHS Trust and a member of the HLG Board, and so therefore ideally placed to be an information source and a critical friend for work – wider professional knowledge as defined in the Chartership criteria. I am currently about to contact him about the new funding structure and student access to NHS resources, something which we have struggled to get a definitive answer to.

As this conference is very expensive, we share the attendance alternately between the Health Librarians at Hallam, which now means that Simon gets to go to one, then me the next…Now, when Simon went in 2016, he got to go for a seaside jolly up to Scarborough, home also to his passion for cricket. I got to go to Stoke. Not that this is a really bad thing (the seaside would’ve been better, though!); it’s only that I am originally from quite close to Wolverhampton and – as the footballers amongst my readers will know – there is a long-standing ridicule of both environs on the part of the other. Basically, we dont like Stoke!…however, I wasnt tarred and feathered, and Keele really is a beautiful part of the world. Coupled with that, my parents only live 30 miles away, so I forewent the conference dinner in order to pay them a surprise visit on the eve of their Golden Wedding Anniversary. I was forgiven by my fellow conference attendees on this merit.

The conference wasnt all about Librarians though. There were lots of opportunities to give things a go and one of the sessions that interested me was the ‘Laughter for Healthcare’ session. This comprised of an exercise called Laughing Yoga’ (I am in the middle of the photo, next to the lady with the green and white striped jumper. And, yes, I really am that short). Laughing is apparently a great form of therapy and one we do not do enough of. I felt a bit silly in this session, but actually it was a great relaxer after a quite full-on morning. Typically, I havent really revisited this since, but once I have a bit of spare time it’s definitely something I will be looking into. Who knows, I may even suggest it for our next team away-day! 🙂

So I am enthused, motivated and all conferenced out, now! I am looking forward to disseminating this to my fellow Learning & Teaching Team members at some point in the future (probably the next away day, which this post will be useful for – reflecting back!). I’ll do another post on the other two conferences which, while by no means less interesting and exciting (there was a little escapade on the Tube…), were slightly shorter and therefore can be summarised more effectively.

But it hasnt all been work. This summer, as previously indicated, has been full of fun, frolics and other frivolity beginning with letters other than ‘F’. We’ve had heatwave madness, in the form of short trips out to the East coast – Filey (oops, F!), Cleethorpes and Skeggy (lots of Podling-paddling happening!); to the West – Aberystwyth (nope, in charge of Lemmy the Whippet and he was having none of this paddling malarkey, thank-you-never-so-much!); and a nostalgic return to some youthful haunts in the south Mids. There was also, last weekend, a return to the outdoor climbing scene for the first time in years, in a visit to Birchens Edge. My knees are covered in bruises from a fight up a chimney…

paddling

(Image taken at Deal, Kent. Podling-paddling in the sea! Copyright K Dolman, 2018)

Teachmeet Triumph!

UPDATE: 26.6.18 – Part of this post went towards a blog post for our staff blog, to promote the Teachmeet to our wider audience within the SHU academic and professional team.

So, it has come to pass again. I have been remiss in keeping up on my blog, through no real fault of my own though…Life, as usual, has a habit of getting in the way and it’s got in the way quite a lot recently.

There have been a few camping trips (memorably at Easter when we nearly got snowed in at Kielder!) and some weekends away…and a broken hand. This was due to a complete lack of attention when exiting a route, a lack of anything resembling balance and co-ordination, a small red bug and only one hand on the bars…this happened to be the right hand, which promptly decided – without any apparent consultation with my higher faculties (which I give leave to doubt I have, after this debarcle!) – to pull the front brake. This precipitated flight over the handlebars, landing on the path and cartwheeling into a puddle. The visit to Wrexham A&E involved a nurse suggesting knitting might be a more salubrious pastime for someone of my obviously debilitating co-ordination skills, a large bandage and six weeks off my bike…let that be a lesson to you all. Dont let your right hand do your thinking for you!

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(Photo of muddy me, pre-breaking of hand. New helmet was required also. The bike is unscathed. Copyright K Dolman, 2018)

But I am now back at work and back at the Chartership. So having had a few things to pick up on, I decided that one of the things I would like to reflect on was being part of the organising team for our first Teachmeet at SHU.

None of the planning team has ever organised such an event. If you aren’t familiar with the Teachmeet ethos it’s a platform to share ideas and experience, in an informal way, with a few presenters and much audience participation – the idea is about sharing. I have attended quite a few in the last few years and invariably find them fonts of information. Also, I do struggle with formal networking and the Teachmeet ethos is helpful with this as it’s really very informal and so feels a bit more relaxed.

We have been planning the event since just after Xmas. Initially we had to decide on a theme and decided we would look at supporting students who study at a distance. This doesn’t just mean traditional distance learning: it can be commuter students (as I was), placement students, students on practice based learning courses and students who may not fit these models but, for whatever reason, struggle to access their course in the traditional, campus-based way.

My job on the team was admin: I am the only full-time member of the team and so my contact details were given out when we sent out the invites. I was also responsible for feeding information to presenters and delegates and collating all of their info back to the team. This was really quite easy to manage, since we used Eventbrite to manage the bookings (really good: if you are organising anything that you need to book people on to, I recommend using it. It will even allow you to print badges of your delegates, which I didn’t find out about until it was too late!). Now we are post-event, my job is to make sure that the resources are spread more widely. We’ve put all of the information and resources into a Libguide which I’ve shared to LIS networks in the wider profession.

One of the first things we discussed was who we would like to present at the Teachmeet. We didn’t just want it to be Librarians and Academic Skills advisors; we wanted to widen it out to staff and students and their experiences too. We didn’t manage to get any students but we did get one member of staff willing to share her methods of supporting distance learning. She happens to be one of my Radiotherapists and so I was tasked with organising her slot. When we met to discuss it, she kindly volunteered to do it remotely, from home, using the software she uses to video-conference with her students. This is a product called Zoom and it is remarkably easy to use! We had a couple of trial runs and then in the morning we did a test to ensure it was all working. As well as working with Sue on this, I had to make sure that the room we were in was suitable and had all the technology we needed. This was easily achieved by contacting IT and a helpful gentleman sorted out what I needed and showed me how to use it.

The presentation went really well and everyone was impressed with both the technology and how our staff use it. I’ve had lots of requests for more information about it from the delegates and Sue got lots of questions. I was very happy about this as she had kindly volunteered up her time during her busy marking period to do this for us. So I really wanted it to be valuable time for her too. The upshot of this is that I am now being asked to deliver info-lit sessions on her DL courses, as she had a conversation with her team about the fact that I was happy to become involved! So, from September, I will be a part of the DL courses in Radiotherapy and Oncology.

As part of the day I was also responsible for helping with twitter, and we asked one of our skills team, Kirsty, to tweet on the day for us. As we only have one twitter account, and normally our Management Services manage it, I hit upon the idea of asking them if we could take over for the day. I really didn’t expect them to be so happy for us to do it! So Kirsty and I organised this and we had a really good twitter response. I created the hashtag (#SHUTeachmeet) and emailed the networks the day before to try to get the conversation more widely exposed. We did get a few people involved but not many. I’m also trying to keep the conversation going by tweeting a few things to the hashtag (this post will be one of them!).

The upshot of hijacking the twitter feed has been that our Management Services asked for volunteers to form a ‘social media group’ which met for the first time in early June. I have volunteered to represent our team as this is something I used to do at MMU and also I have a great interest in social media. It may all change after the next restructure, but we are making a start at reappraising our game plan: looking at examples of good practice and trying not to be too dry in what we do.

Back to the Teachmeet though: the day was a complete success! We all really enjoyed it and the conversations were really good. Lots of good practice was shared: one of the great things was a structured table discussion after lunch where the planning team took a table each and directed discussions about how we support our learners and what approaches we take. These ranged from very simple resources-in-module-sites type approaches, to more extreme online methods of support, such as video conferencing. These have been collated and added to the Teachmeet Libguide in the sharing platter.

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(Photo of table discussion – me attempting to hide behind the water bottle, not successfully! Lots of good discussion going on.)

All in all, a great day. We had a fantastic experience both organising and executing it and we already have plans to run another one. We have a debrief session coming up, where, hopefully we will be beginning to think about where to go next. For me, this was a chance to utilise some dormant skills (organisation of resources, staff and management skills) and to help to facilitate sharing information on a subject that, with the fees conversation still ongoing and looking to stay that way, will no doubt become more of the norm for participating in HE. Watch this space…

 

Nice to know I’m doing something right…

This week has seen a roll of drop ins and workshops that I have been running for the students and staff. For the students I am engaged in dissertation support and I received some feedback from their module lead on Friday: “Dear Karen
Just thought you’d like to know that several students commented in tutorial sessions yesterday how helpful they’d found your sessions.
Best wishes”
[Module Lead]

It’s always good to know that the students find the sessions helpful and interesting! It’s balm for my soul as sometimes I wonder how I ended up doing this. I often question whether I am best placed to answer these questions so when someone finds something I have said or suggested useful, I feel a small sense of justification!

Another piece of feedback was from a member of staff after I had done a piece of work for her: “Hi Karen
That’s brilliant, thank you for taking the time to do this, it’s much appreciated
Best”
[Academic Staff Member]

So again I feel very happy that someone is finding what I do useful and that I have helped, in however small a way. This also shows my commitment to engaging with the academic staff and that I am always happy to help! Institutional context is important for Chartership and this piece of evidence, along with others in a similar vein, highlights that I don’t just sit at my desk, ordering books and stamping them. It shows just how valuable we are in our faculties and that we are appreciated and our job is important. It’s not always the case, but I am lucky in the area that I work in, that I’m not just seen as an add-on. I’m a valued member of the University and someone that the staff and students feel comfortable and happy to approach! There will probably be more on this subject; watch this space…

Reflections of a conference-goer part deux!

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(Little me, in the middle of the photo, standing next to David in his blue shirt!)

The other thing that happened recently is that I presented, with my line manager Alison, at the Northern Collaboration event on using TEL in our work (conference abstract: parallel session 3). There’s a few tweets about our presentation which can be found here and here: and the picture above, with little me in it, is kindly taken from the NC twitter feed.

Our presentation was on the use of Articulate Storyline to develop an online teaching tool for referencing. Our presentation was good, and we had quite a few attendees and questions too! (All a bit daunting, but we got there!). In the course of the previous presentation though, we found that some Universities have done with Articulate as they don’t find it useful. I must admit, learning to use it was a little arduous, but once you master the basics, it really is quite intuitive. And I am certainly not going down the road of one librarian and learning how to programme to do this sort of thing! 😦

The day was really good though: as well as presenting, there were many opportunities for collaboration and knowledge-exchange, as well as catching up with old friends and making new ones. I also bumped into the Mentor Co-ordinator for the NW and spoke with her about becoming a mentor once I am fully chartered myself. This stems from a desire to do some staff development which I always enjoyed as part of my management role. As I don’t line manage anyone any more, this seems like a good way of keeping my skills up to date, without the nasty PDR and sickness monitoring etc that comes with being a manager…I suppose it’s a bit like being a Grannie – you get to do the nice things and give them back when they do something icky…

The other upshot of the day is that I am now going on a knowledge exchange to MMU (you cant keep me away! :)) about reading for pleasure outside the academic texts. This has come from attending one workshop with a staff member from MMU who talked about their project working with Manchester Public Libraries to promote their collection and to get students to read for pleasure and mental wellbeing. Well, this struck a chord right away, what with me leading our bookgroup this year and the work I have been doing with our student wellbeing service in providing access to their books via the library catalogue! So Gopal has kindly invited me for a jolly over on the 15th November to speak with likeminded colleagues about this. It also gives me a chance to catch up with the MMU lot! I’m really looking forward to talking about something that is very close to my heart – the therapeutic benefit of reading for pleasure on mental wellbeing. More will definitely be coming on this subject so watch this space…

Update: 29.11.17: I went along to the knowledge exchange with Gopal – I had two hours to talk about how they are promoting reading for pleasure and to talk about my reading group. My reflection on this is contained in the blog post ‘Reading for Pleasure: it’s not just about academic books!’.

To Google…NO!

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The above quote comes from that amazing advocate of all things library, Neil Gaiman. I researched extensively to ensure that the quote does originate from him and the answer seems to be a resounding yes. How did I do my research? On Google, of course. Who wouldn’t?

On Sunday last, the other half and I watched a film called AntiMatter, a film about a PhD student at a certain University in the UK who discovers how to move matter – wormhole technology, apparently (that’s the simplistic, non-scientific explanation because I don’t understand it!). If you want to know more, watch the film. It’s really very good.

The reason I have injected this non sequitur is that there is a scene in the film where the main protagonist (we’ll call her PhD 1, to align with the film’s scientific theme) asks a fellow student (PhD 2, D’oh!) a question about where to find some research on a neuroscience topic. Let’s set the scene: PhD 1 and PhD 2 are in the library. We know it’s a library because there are books on the shelf. This, in and of itself, doesn’t necessarily mean that they definitively are in a library, but we know that they are because of several other defining features on the set:

  1. They are both holding books…
  2. There are lots of books on the shelves…
  3. There are other students looking at books…
  4. There is a card catalogue next to PhD 2…

Hold on…a card catalogue? Either this is a very hard-up library (and, given the institution, I doubt that very much!) or the director of the film has a very narrow view of what a library is. But that aside, much as it annoyed me and then annoyed the other half because I ranted, the worst thing about this scene is the answer PhD 2 gives PhD 1 about finding neuroscience research…I’m hoping you guessed it? Yes, she says ‘have you tried Google?’.

Again, this just goes to show that the director, script writer, whomever has no concept of the information landscape or the resources we offer as libraries. Ok, if you are doing some generic research on a particular subject, Google et al would be good places to start. However, neuroscience research would be supported by the most up to date resources imaginable, available via the library and provided to the students through database and journal subs. It would contain authoritative and evidence-based information that Google can’t access as it’s hidden behind the passwords that are provided to staff and students to access the University resources.

So. An example I use with my first year students when trying (sometimes even successfully!) to get them to think outside the Googlebox (see what I did there? I’ll get my coat…) is, think of the web as an iceberg. The bit you can see is the bit that Google etc can see. But this is just a little bit of the information that is out there in the digital environment. Think of all the staff intranets around the world; all the company resources that are provided for staff; all of the medical information contained in secure online repositories, ad infinitum. The majority of this isnt available to search engines because they cant ‘see’ it. It’s hidden.

And that is just it; for these two, Google definitely isn’t the answer. What I would have liked to see would’ve been PhD 2 to sit down at one of the (non-existent) computers and say ‘hey, why don’t you try PubMed?’.

This is why so much of my job is teaching information literacy, or information skills, if you like. So that people (staff, students, users, etc) know how to access the most authoritative information for their research or information need. It’s not all about Google, although it can, as I have stated, be a good place to start and it definitely has its place. But it’s a real eye-opener for some students when they see that they can do so much more with our resources than with normal searching. And it adds such value to their studies too. I think more on this will be forthcoming: watch this space…

Some TEL Reflections…

Next week is my last full week before the new students begin arriving (feels like two minutes since they were finishing). After that, I’m off on a holiday – the last for quite some time! I’m really looking forward to my holiday and intend to relax and refresh after a busy academic year and what feels like an even busier summer! But we don’t really get a summer here at Collegiate as we have students all year round, with March intakes still being on campus until well into August…

So I’m well into prepping for next academic year, and have most of my teaching booked in (a few fingers are being waved at certain folk!). And I am also getting to grips with the TEL applications I am going to use to support my staff and students, but not without problems.

I’ve been using Storyline to create a resource to support our level 6 students; however, as this is a licensed product, we purchase a certain amount to be spread across the university and recently, in the middle of using the product, IT services decided to remove all of the licenses from our department for no apparent reason. Our very wonderful systems team and TEL person are working hard to get them back but it is going to be a very tight schedule to get this finished and up and running for the start of term. My approach to addressing this has been two-pronged: to make sure all of my material is ready to be put into the product when it comes back online; and to ensure we have a fall back resource, in this case I have put together a playlist in Lynda.com that we can direct students to should the worst happen and we don’t have it ready. I really have no idea why IT would do this and no explanation has been forthcoming, either to us or to systems. When they asked, they were told there had been some communication breakdown (cue song…) and the message that our staff were using the product and on a tight schedule had been missed…This is always an issue in a large organisation but surely there should have been some comms from IT going out to staff to enquire about usage? Or is that just me being naïve…?

But I have also had some success with TEL. My video on youtube now has it’s subtitles and I only need to correct a little bit of it. In spite of my fear that the voice recognition software wouldn’t understand my accent, it has proven me (mostly!) wrong. I have to edit the part where I am talking about alternative names (it’s a cob!) as the VR software cant seem to get its AI around the term ‘barmcake’ (bomcake) or ‘teacake’ (tk)! 🙂 Oh how I laughed!

Another success this year, is I began using an app as part of my teaching at level 5 (2nd year). We do a lecture for these students and we talk about identifying the type of academic literature they may encounter, namely primary versus secondary. Previously we have just put up a powerpoint slide and the students shout out what that type of literature is (systematic review = secondary, etc). One of my colleagues discovered Kahoot and so we trialled using it for this activity – with great success! It’s an absolutely hysterical exercise (well, in my class it is!) with the students either discussing it with each other, or, more realistically, taking light relief in gentle banter with their friends (aka taking the mick!). I had two learning points with this though, after the first time:

  1. Make sure you explain the technology properly! The question comes up on the main screen NOT on the students (players) devices. This led to the first question being a non-starter, so I am going to amend the quiz for this year to include a test question.
  2. Tell the students to use a nickname (ok) but remember to tell them to keep it clean and family-friendly! Naughty students! 🙂

One of the reasons for using Kahoot is that it is (apparently) easy to use and understand. It’s very easy to create content, so for a dinosaur like me, it’s an absolute godsend.

Next up is an adventure with Adobe Spark which I am using to create a quick video on why you need to reference material and also one with Screencastify; an add on in Chrome that allows you to record your desktop live, with audio, and upload it as a video to wherever. Much excitement! Watch this space…

Update: 29.11.17: we had a group meeting to discuss the end of the project. The outcomes were that we felt we needed a facilitator to oversee the project who was not directly involved; more generic content and responsibility divided between the team for creating this; earlier at-elbow support for the technology and to gather all resources and information before you begin to create the package. I felt that I went around in circles a bit because I had forgotten what I had done and spent a lot of time covering ground that had already been covered.