Nice to know I’m doing something right…

This week has seen a roll of drop ins and workshops that I have been running for the students and staff. For the students I am engaged in dissertation support and I received some feedback from their module lead on Friday: “Dear Karen
Just thought you’d like to know that several students commented in tutorial sessions yesterday how helpful they’d found your sessions.
Best wishes”
[Module Lead]

It’s always good to know that the students find the sessions helpful and interesting! It’s balm for my soul as sometimes I wonder how I ended up doing this. I often question whether I am best placed to answer these questions so when someone finds something I have said or suggested useful, I feel a small sense of justification!

Another piece of feedback was from a member of staff after I had done a piece of work for her: “Hi Karen
That’s brilliant, thank you for taking the time to do this, it’s much appreciated
Best”
[Academic Staff Member]

So again I feel very happy that someone is finding what I do useful and that I have helped, in however small a way. This also shows my commitment to engaging with the academic staff and that I am always happy to help! Institutional context is important for Chartership and this piece of evidence, along with others in a similar vein, highlights that I don’t just sit at my desk, ordering books and stamping them. It shows just how valuable we are in our faculties and that we are appreciated and our job is important. It’s not always the case, but I am lucky in the area that I work in, that I’m not just seen as an add-on. I’m a valued member of the University and someone that the staff and students feel comfortable and happy to approach! There will probably be more on this subject; watch this space…

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Finding the lecture theatre…an exercise in following instructions!

So, we are finally at the end of the first full week of the new academic year. It’s been an interesting week, full of new faces and shiny shoes and, of course, the inevitable directionally-challenged students.

Our campus is small. It’s leafy and friendly and we see the same faces day in, day out. The Library is centrally placed in the campus, right next to the (almost) new Heart of the Campus building (the clue is in the name, right?). We’re busy, open 24/7/365 and we provide lots of signposting and friendly signage to help new students navigate their way around. But, inevitably, we still get the odd few who don’t follow instructions, read emails, are just a bit dopey from the late night they had ‘studying’ *cough*.

The Library building also houses one of the campus’s lecture theatres. However, confusingly students cant access it from the library itself. We have a huge sign out the front of the building directing students up the hill towards main building and then round the back of the library, to the lecture theatre entrance. Easy enough, you would think…until someone leans on the sign and covers it up…

We have had so many students this week, either coming into the library and wandering round until some kindly soul asks them what they are looking for and points them in the correct direction (which even then they get wrong). Or they are found wandering around the back of our offices which means we have to bang on the windows to get them to go the right way – very annoying when you are trying to work! Although, it is quite fun to watch them realise they cant get out and try to scramble up the very steep bank outside! The squirrels find it highly amusing too…

I’ve got so fed up though this year, that I asked our management services team to do something about it. That something became a tweet and a blog post…https://blogs.shu.ac.uk/lsss/2017/09/28/finding-mary-badland-lecture-theatre/

So, has it done the trick…well, we had some this morning, but we let them off because it was very early (before 10am) and they are, after all, students. Only time will tell if it has been a success…watch this space…

To Google…NO!

google

The above quote comes from that amazing advocate of all things library, Neil Gaiman. I researched extensively to ensure that the quote does originate from him and the answer seems to be a resounding yes. How did I do my research? On Google, of course. Who wouldn’t?

On Sunday last, the other half and I watched a film called AntiMatter, a film about a PhD student at a certain University in the UK who discovers how to move matter – wormhole technology, apparently (that’s the simplistic, non-scientific explanation because I don’t understand it!). If you want to know more, watch the film. It’s really very good.

The reason I have injected this non sequitur is that there is a scene in the film where the main protagonist (we’ll call her PhD 1, to align with the film’s scientific theme) asks a fellow student (PhD 2, D’oh!) a question about where to find some research on a neuroscience topic. Let’s set the scene: PhD 1 and PhD 2 are in the library. We know it’s a library because there are books on the shelf. This, in and of itself, doesn’t necessarily mean that they definitively are in a library, but we know that they are because of several other defining features on the set:

  1. They are both holding books…
  2. There are lots of books on the shelves…
  3. There are other students looking at books…
  4. There is a card catalogue next to PhD 2…

Hold on…a card catalogue? Either this is a very hard-up library (and, given the institution, I doubt that very much!) or the director of the film has a very narrow view of what a library is. But that aside, much as it annoyed me and then annoyed the other half because I ranted, the worst thing about this scene is the answer PhD 2 gives PhD 1 about finding neuroscience research…I’m hoping you guessed it? Yes, she says ‘have you tried Google?’.

Again, this just goes to show that the director, script writer, whomever has no concept of the information landscape or the resources we offer as libraries. Ok, if you are doing some generic research on a particular subject, Google et al would be good places to start. However, neuroscience research would be supported by the most up to date resources imaginable, available via the library and provided to the students through database and journal subs. It would contain authoritative and evidence-based information that Google can’t access as it’s hidden behind the passwords that are provided to staff and students to access the University resources.

So. An example I use with my first year students when trying (sometimes even successfully!) to get them to think outside the Googlebox (see what I did there? I’ll get my coat…) is, think of the web as an iceberg. The bit you can see is the bit that Google etc can see. But this is just a little bit of the information that is out there in the digital environment. Think of all the staff intranets around the world; all the company resources that are provided for staff; all of the medical information contained in secure online repositories, ad infinitum. The majority of this isnt available to search engines because they cant ‘see’ it. It’s hidden.

And that is just it; for these two, Google definitely isn’t the answer. What I would have liked to see would’ve been PhD 2 to sit down at one of the (non-existent) computers and say ‘hey, why don’t you try PubMed?’.

This is why so much of my job is teaching information literacy, or information skills, if you like. So that people (staff, students, users, etc) know how to access the most authoritative information for their research or information need. It’s not all about Google, although it can, as I have stated, be a good place to start and it definitely has its place. But it’s a real eye-opener for some students when they see that they can do so much more with our resources than with normal searching. And it adds such value to their studies too. I think more on this will be forthcoming: watch this space…

A Little Bit of What You Fancy…2

So, I am very, very excited. As I mentioned before, I’ve been attending the Occupational Therapy book group this academic year and, although the turnout hasn’t been brilliant, it’s been a fantastic insight into what my OTs think, do, work with, are up against, ad infinitum…However, due to how our courses work, the current lead is now on placement and will be leaving at the end of this academic year. Boo…

But, the other day, I got a message from the lead, asking me if I would be willing to take over facilitating the book group. WOW! was my immediate reaction (one of the lecturers had asked her to ask me if I’d be willing). I’m incredibly humbled and thrilled to have been asked, but had reservations about whether it would fit into my remit or not…So I answered that I would be privileged to take over, but would have to discuss with my manager about time, relevance, etc.

My manager was likewise thrilled and asked me a few questions about how much time it would take etc. As it’s already established, it shouldn’t be too much trouble to hand over and after that it is simply about doing the admin and promotion (which I have in the bag as our management services team agreed to tweet/disseminate through our comms channels at my instigation a couple of months ago…). So I have the go-ahead to try it for this year.

Immediately, though, my librarian head kicked in and I began thinking of how I could support this. I searched for some information on running a successful book group and found a very interesting Radio 4 site: http://www.bbc.co.uk/radio4/features/book-club/running-a-club/ which I am going to investigate before I begin. There’s lots of other stuff on the web, but it is mainly about target audiences and the idea for us is that we open it out to people who aren’t necessarily Health and Wellbeing folk, but who are interested in reading as therapy and mental health issues…quite difficult. I think the first thing I need to do is to either find the remit (which the handover with the current lead may contain) or to write one…(poss with help!).

Anyway…it’s all quite exciting and I talked with my manager about how it reaffirms our role in the University, how it can help me create greater links within my faculty area (they’re good, but could do with being better) and how it also links us in with the wider profession (coming from a Public Library background I have much experience with Reader Development activities – I can bring in my previous experience of working with reading groups in my branch library days!). But first, have to get a meeting together with the lead…hopefully the Chinese curse doesn’t hold true – May you live in interesting times – because it is getting very interesting around here, with the new Uni strategy and my extra-curricular activities! Watch this space…